EASY IC LCC

Run your company with ease



Let Easy IC Express gear your business up for the next level of growth.


Customer service and support live chat with chatbot and automatic messages or human servant. Assistance and help with mobile phone app. Automated bot and robot.

Why it time for a


business upgrade...

EASY IC LCC

45%

The advarage amount of customers that leave sights due to not finding the answer they are looking for or no point of contact to asl questions to.



63%

Say after implementing our strategies they had positive impacts to the day to day operations to their businesses and client satisfaction.

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Customizable and flexible plans

EASY IC LCC

Tell us what you need and we'll create the best solutions for you.

Types of Services

AI - Chatbot

CHATBOT

AI Powered

Basic Package: Includes text-based responses, pre-built templates, FAQ automation, and email support. Suitable for small businesses or startups.


Professional Package: Features voice recognition, basic natural language processing, CRM integrations, and an analytics dashboard. It comes with enhanced support options and training resources. Ideal for medium-sized businesses.


Enterprise Package: Offers advanced AI capabilities like sentiment analysis, predictive analytics, multi-language support, and custom integrations. Includes priority support, comprehensive training, and compliance with regulations. Best for large enterprises.


Custom Solutions: Tailored features and integrations, superior support, and fully customized training programs. Designed for businesses needing a deeply integrated, bespoke solution.





Add-Ons: include chatbot maintenance, migration services, and advanced analytics. Additionally, the company provides a free initial consultation and ongoing development support to adapt to changing business needs

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SOP Creation

Policy & Procedure Development

  • Basic SOP Package: Tailored for small businesses and startups, offering initial consultations, creation of up to 10 core SOPs, basic formatting, and one revision round.


  • Standard SOP Package: Designed for medium-sized businesses, this package includes up to 30 detailed SOPs, process diagrams, staff training sessions, and two revision rounds.


  • Premium SOP Package: Best suited for large companies or those in regulated industries, featuring unlimited SOPs, integration with existing systems, custom templates, multiple training sessions, ongoing support, and continuous updates.


  • Add-on Services: include SOP audits, management software setup, compliance guidance, and translation services.

Contact Us:

Ready to get started?

Business growth

Easy IC Express LLC

Consultant & Supplier


Cage: 9TYH1 / UEI: Z18FSZ19AP35


CAPABILITY STATEMENT

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MOSB - Minority-Owned Small Business


Core Competencies & NAICS Codes

Differentiators

  • Minority-Owned Small Business: As a minority-owned business, Easy IC Express LLC brings diverse perspectives and innovative approaches to meet the specialized needs of federal government agencies, enhancing our partnerships and enriching our service delivery.


  • Dedicated Leadership and Partners: Our team is committed to exceeding client expectations through dedicated leadership and a responsive, knowledgeable workforce. We ensure that every project aligns with client goals and delivers measurable results.


  • Comprehensive Service Range: Unique blend of consulting and actual implementation in administrative management, process logistics, medical supplies, and IT solutions.


  • Tailored Government Solutions: Proven track record of aligning with government mandates and optimizing operations in line with federal standards.


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541611 – Administrative and General Management Consulting Services: Expertise in enhancing operational dynamics through strategic planning, process improvement, and administrative efficiency.


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541614 – Process, Physical Distribution, and Logistics Consulting Services: Advanced capabilities in optimizing supply chains, reducing costs, and enhancing delivery and operational effectiveness.


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423450 – Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers: Comprehensive supply chain solutions for medical, dental, and hospital equipment, ensuring quality and timely delivery.


Past Performance

  • Implemented Standard Operating Procedures (SOPs) that supported the corporate vision of safety and compliance, contributing significantly to labor cost savings of $186K and a 30% increase in unit volume.


  • Spearheaded the establishment and optimization of Middle Mile/Last Mile logistics operations across multiple cities, resulting in a 134% increase in company revenue.


  • Developed and implemented SOPs for risk management, reducing fleet violations by 34% through enhanced compliance training and secure loading techniques.


  • Managed complex logistics for domestic and international freight, ensuring compliance with Federal Maritime Commission regulations and customs standards.


  • Achieved a 27% improvement in net profits by optimizing spending across distribution operations, including technology upgrades that supported efficient global shipping processes.


541519 – Other Computer-Related Services:Specialized in systems integration, software development, and IT infrastructure support to enhance data management and digital transformation.


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Services we offer

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Management Services

Consultant Services

Logistics Services

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Distribution Services

Medical Supplies

Computer Services

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Contact Information: Mickel Rose - VP of Business Development

Allentown, PA 18103

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mickelr@easyicexpress.com

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(484) 505-9099